Services Built for Your Industry.
Turnkey operational capabilities managed by vetted teams, precision SOPs, and seamless software integrations built to scale your business.
Healthcare
Dental and medical revenue cycle management, clean claims processing, status tracking, and disciplined denial and accounts receivable resolution.
- Eligibility & Benefits Verification
- Claim Preparation & Submission
- Denial & AR Follow-up
- 24/7 Enquiry Handling & Diary Bookings
- Maintenance Helpdesk & Urgency Triage
- Statutory Compliance Administration
- Tenant & Landlord Follow-Through
Real Estate
24/7 enquiry handling, lettings support, viewing bookings, tenant communication, and compliance administration configured specifically for agency operations.
Home Services
24/7 customer front desk, appointment scheduling, technician coordination, emergency dispatch, and customer follow-ups that keep trucks rolling.
- 24/7 Live Inbound Front Desk
- Calendar & Software Scheduling
- Home Care & Nursing Scheduling
Operations behind every service.
Seven specialized operational capabilities managed across every Solvantra engagement.
Around-the-clock inbound call handling, live chat triage, and enquiry queue management in your company name.
Key Deliverables Included:- 24/7 Inbound & outbound call handling with dedicated IVR
- Multi-channel live chat, email queue & ticket resolution
- Dedicated escalation protocols & priority routing
- Real-time call recording, sentiment scoring & CRM sync
Real-time calendar slot coordination, automated reminders, and field dispatch.
Key Deliverables Included:- Intelligent calendar slot optimization
- Automated SMS/Email appointment reminders
- No-show reduction & re-engagement sequences
- Multi-timezone resource coordination
End-to-end billing, clean claims, denial resolution, and accounts receivable acceleration.
Key Deliverables Included:- Insurance claim generation & submission
- Denial triage & appeals management
- Aged receivables audit & client outreach
- Payment gateway & invoice reconciliation
Back-office assistance, data verification, CRM hygiene, and documentation management.
Key Deliverables Included:- Data entry, audit & database hygiene
- Document formatting, filing & indexing
- Executive calendar & travel coordination
- Vendor invoice audit & approval routing
Structured workflow governance, audit-ready records, and institutional SOP management.
Key Deliverables Included:- SOP creation, maintenance & versioning
- Regulatory audit preparation
- Internal QA scorecards & call auditing
- Incident tracking & root cause analysis
Rapid qualification, booking, pipeline enrichment, and proactive customer follow-through.
Key Deliverables Included:- Inbound lead response & qualification
- B2B contact enrichment & CRM logging
- Discovery call booking for sales team
- Inactive lead re-activation campaigns
Full-time specialist teams trained on your workflows, tools, and brand voice.
Key Deliverables Included:- Full-time dedicated operations specialists
- Custom domain onboarding & security setup
- Direct Slack/Teams integration with your team
- Transparent daily performance dashboards
Ready to streamline your operations?
Tell us what you'd like to hand off and we'll show you how Solvantra can help.